See how it works.
See how booking, reviews, enquiry follow-up and AI call answering work. The local search demo shows the work included in Presence and Growth.
Missed-call text-back with online booking
Illustrative example with fictional details. Messages and booking availability are configured for each business.
Read the written walkthrough
- A customer calls the fictional business. The call goes unanswered.
- An agreed missed-call acknowledgement gives the customer a way to reply.
- The customer replies about a job and receives the configured booking link.
- They open the online calendar, choose an available quote-visit date and time, then enter their details.
- The booking is confirmed and the matching appointment appears in the business calendar.
The online calendar is where the customer chooses the time. This example does not show a conversational AI bot negotiating or selecting an appointment.
A simple calendar.
A clear next step.
The £247/month Standard service includes appointment booking and calendar links, with appointment options and availability configured for your business so customers can choose an available time. Provider usage is paid separately.
We agree and check the setup before activation. Advanced booking logic, extra integrations and conversational SMS or WhatsApp AI bots are separately assessed and quoted.
Review requests and automatic replies
Illustrative example with fictional details. See an honest review request and an automatic reply using agreed settings. The six-month comparison uses invented assumptions, not measured results or a promised review count.
Read the review demo walkthrough and assumptions
- A completed job triggers the agreed review request.
- The customer receives a message asking for an honest review. There is no reward or request for a particular rating.
- An illustrative customer review appears, followed by an automatic public reply using the settings agreed for the business.
- A fictional six-month comparison shows how different assumed numbers of new reviews add up.
Both examples start with 20 reviews and assume 20 completed jobs per month. The example without automated requests assumes 2 new reviews per month, reaching 32 after six months. The example with automated requests assumes 6 per month, reaching 56. These rates are invented to explain the arithmetic; actual review numbers depend on completed work and customer choices.
We agree eligible customers, request timing, reply settings and how sensitive reviews should be handled before activation. Requests are sent fairly, without filtering customers by their expected rating. Provider usage is paid separately.
Website enquiry follow-up
Illustrative example with fictional details and condensed timing. An agreed acknowledgement gives the customer a way to reply, then the business picks up the conversation.
Read the enquiry demo walkthrough
- Alex asks for a quote through the fictional Cedar Plumbing website, providing contact details and a description of the job.
- The configured acknowledgement asks for the best time to call.
- Alex replies, “After 3pm, please.”
- In this example, automatic follow-up stops after the customer replies.
- The business sees the enquiry details and reply together and can respond.
The business handles the next conversation and any quote or booking. We agree supported enquiry routes, the message, timing, reply and opt-out stopping rules, and when the business takes over before activation. Provider usage is paid separately.
AI call answering
Scripted example with fictional details and condensed timing. Hear an AI receptionist take an enquiry and callback preference, then see an illustrative business inbox.
Your AI receptionist can be customised to your business, including its voice, tone and gender, as well as its greeting, the questions it asks and the details it collects.
Read the AI call-answering walkthrough
- A customer calls the fictional Cedar Plumbing business. The AI receptionist greets them using the business name.
- Alex asks for a quote to replace two bathroom taps and gives their name and area.
- The receptionist asks for a callback number and the best time to call.
- Alex says, “After 3pm, please.” This is a caller preference, rather than a promised callback time.
- The illustrative business inbox shows the request and callback details, ready for the business to follow up.
This is a scripted example using generated voices and an illustrative inbox. We agree the greeting, questions, captured details and when your business takes over before activation. Provider usage is paid separately.
Local search demo
See the local search work included in Presence and Growth. The demo shows Google profile updates, scheduled posts and photos, and a monthly visibility report.
Read the local SEO walkthrough
- Review the business description, services and profile details for the fictional Cedar Plumbing business.
- Preview a Google post and see how the post and a business photo can be scheduled for agreed times.
- Read the example Maps positions for agreed local searches. Calls and website clicks are reported separately.
We agree what to publish and which searches and locations to track with you before work starts.
Ready to make
your next step clearer?
Tell me what you’d like help with, or compare Website, Standard, Presence and Growth.
Prefer email? kenz@kenzautomations.co.uk